Our Hospital

North Star Animal Hospital has been an active member for the Mat-Su Valley community since we opened our doors in October 2006. The veterinarians and staff here are dedicated to providing the highest quality of service and care to everyone who passes through our doors. Whether you have dogs, cats,  rabbits,  guinea pigs or birds, we look forward to serving you!

New Client Information

It’s recommended that you call head to schedule an appointment. This will ensure timely care for you and your pet. In case of emergency please call to let us know you are coming.

If this will be your pet’s first visit to our hospital, please be sure to bring any previous pet health records you may have. Or, if you prefer, we will obtain them for you. Simply notify us in advance so that we will have them on hand for your appointment. This will insure we are prepared for your pets visit.

We recommend that you complete the New Client Registration form and bring the form to us at the time for you appointment.

Payment Options

Payment is due in full at the time of service. North Star Animal Hospital has a strict no billing policy. We accept cash, checks, VISA, Mastercard and Care Credit. A deposit is required on all hospital cases and non-elective surgeries. This deposit will be applied to your total bill. Accounts with balances that are over 90 days old are considered delinquent and will be referred to Cornerstone Credit Services,

We accept the following forms of payment:

  • Visa
  • MasterCard
  • Cash
  • Check with proper identification
  • CareCredit

 

Cancellation Policies

If you are unable to make your appointment, please notify us 24 hours in advance. This will enable us to care for other pets in need.